Refund Policy

Last updated: [DATE]

This Refund Policy explains when and how we process refunds for payments made through our service.

1. Subscription Payments

Subscription fees (e.g. monthly or annual plans) are generally non-refundable. Once a billing cycle has started, we do not issue refunds for partial periods or unused time within that cycle.

2. When Refunds May Be Considered

We may, at our discretion, consider a refund in the following situations:

• Duplicate charge: You were charged more than once for the same period. We will refund the duplicate amount.
• Service failure: The service was substantially unavailable or failed in a way that prevented your use for an extended period during the paid period. Refund decisions will be made on a case-by-case basis.
• Cancellation within trial: If you cancel during a free trial before being charged, no payment is due. If you were charged in error during a trial, we will refund that charge.

3. How to Request a Refund

Send your refund request to [YOUR_EMAIL] with:

• Your account email or user ID.
• Date and amount of the charge.
• Reason for the request and any relevant details (e.g. transaction ID, screenshot).

We will respond within [e.g. 5–7 business days]. If we approve a refund, it will be processed to the original payment method. Refunds may take [e.g. 7–10 business days] to appear depending on your bank or card issuer.

4. Cancellation of Subscription

Cancelling your subscription stops future charges. It does not entitle you to a refund for the current or any past billing period. You can cancel from your account settings or by contacting us.

5. Payment Provider

Payments are processed by [e.g. Razorpay]. Disputes or chargebacks may be subject to their policies and your bank’s rules. We will cooperate with reasonable requests for information in case of a dispute.

6. Changes to This Policy

We may update this Refund Policy from time to time. The version on this page is current. Continued use of our paid services after changes constitutes acceptance of the updated policy.

7. Contact

For refund requests or questions: [YOUR_EMAIL or CONTACT_PAGE]